PRIVACY POLICY

You are very important for us as well as your data. That is why we advise you to spend a few minutes of your time to read and accept our privacy policy. Here we explain which data we will use, for what purpose and how you can access it whenever you need to.

 Who is responsible for the processing of your data?

TACHA BEAUTY & WELLNESS, S.L (hereinafter “Tacha”)

CIF: B80945165

Registered address:

C/ Ochandiano nº 35.

28.023. El Plantío.

PHONE: +(34)913 076 829

info@tachabeauty.com

What personal data of yours are we processing?

All the personal data you leave when:

  • You contact us, for example, through our website, tacha.es, or if call us to request information on the phone about our products or services.
  • You buy our products or contract our services directly from us either at any of our TACHA centers or through our website.
  • You participate in marketing campaigns, for example, filling out a response card or participating in a promotion through our website where we will ask you to fill in an online form with your personal data.

The information that we will request from you will be: name, last name, contact telephone number, date of birth, address, zip code, location, province, nationality, national identity card or residence card, sex, and email.

What will we use your personal data for?

In TACHA, we will process the information you provide us in order to manage the contractual relationship between us, manage the delivery of the information you request, and to facilitate promotions of our services and/or products of interest. They will also be used to send you notifications, alerting you of information such as: the status of your orders, reminders of your appointments, opportunities and/or unique promotions.

The non-acceptance of this purpose will mean that we cannot inform you about our news and events.

The personal data that you provide us will be kept while there is a contractual relationship between us. It is important that you know that we will retain your personal data unless you notify us otherwise.

How long will we keep your data?

Your data will be kept the minimum time necessary for the proper provision of the service, as well as to meet the responsibilities related to this and any other legal requirement.

What are the legal grounds for the processing of your data?

The legal basis for the processing of your personal data may be the execution of a potential and/or subscribed contractual relationship, the legitimate interest, the legal authorization and/or the consent of the interested party. The information we request is appropriate, relevant and strictly necessary and in no event are you obliged to provide it, but your failure to do so may affect the outcome of the service or our ability to provide it.

To which recipients will your data be sent?

TACHA CENTRO DE ESTETICA Y PELUQUERIA S.L will not share your data with any third party, unless this is expressly notified.

What are your rights when you provide us with your data?

The data protection rights held by the interested parties are the:

  • Right to request access to your personal data
  • Right of rectification.
  • Right of opposition.
  • Right to cancel or withdraw your data.
  • Right of suppression or “right to be forgotten”.
  • Right to the elimination of photos and videos from the internet.
  • Right to limit the processing of your data.
  • Right to data portability.

The holders of the personal data obtained may exercise their rights of protection of personal data by sending written notification to the registered office of TACHA CENTRO DE ESTETICA Y PELUQUERIA S.L or to the electronic mail enabled for this purpose, info@tachabeauty.com, including in both cases a photocopy of your ID or other equivalent identification document.

You can find templates, forms and more information available about your rights on the website of the national control authority, Spanish Data Protection Agency, hereinafter, AEPD, www.agpd.es

You can also find out more in the Citizen’s Guide published by the Spanish Data Protection Agency through the link provided below:

http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/GUIA_CIUDADANO.pdf

What is the right of access?

By exercising this right, you will be able to find out what information about you is being processed by us, the purpose of this, the source of the data that you have provided us with and whether this has been disclosed or shall be disclosed to a third party.

TACHA undertakes to respond to this request within a maximum period of one month and in the event of your right being upheld, access shall be effective within a maximum period of ten working days.

You can request to exercise your right of access,by sending an email to  info@tachabeauty.com or by sending a letter to TACHA BEAUTY & WELLNESS, S.L, C/ Ochandiano nº 35.28.023. El Plantío.

What is the right of rectification?

With this right, you can modify your data that is inaccurate or incomplete by indicating in this request what data you wish to be modified. This request must be sent with the respective supporting documentation. For example, if you have changed your address, you should tell us the new address, updating your previous personal data.

You can request to exercise your right of rectification, by sending an email to info@tachabeauty.com or by sending a letter to TACHA BEAUTY & WELLNESS, S.L, C/ Ochandiano nº 35. 28.023. El Plantío.

If you are registered on our online website, you can also access your personal account to rectify the data that is incorrect.

What is the right of opposition?

The right of opposition will allow you to oppose our making use of your processed personal data at any time.

If you exercise this right, Tacha will stop processing your personal data, unless we cite legitimate reasons for this above your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

You can request the exercise your right of opposition, by sending an email to info@tachabeauty.com or by sending a letter to TACHA BEAUTY & WELLNESS, S.L, C/ Ochandiano nº 35. 28.023. El Plantío.

What is the right to cancel or withdraw your data?

With this right you can cancel your personal data that is inadequate or excessive. However, we shall keep it blocked in a way that prevents it from being processing, without prejudice to its availability to public administrations, judges and courts, for the attention of possible responsibilities that may have emerged from processing during the prescription period. Once this deadline has passed, we shall proceed to its deletion.

When you request the cancellation of your personal data, you must indicate to us to what data you refer, providing documentation in justification of this.

We are obliged to reply to you within a maximum period of 10 business days.

You can request the exercise your right of cancelation, by sending an email to info@tachabeauty.com or by sending a letter to TACHA BEAUTY & WELLNESS, S.L, C/ Ochandiano nº 35. 28.023. El Plantío.

What is the right to erasure? The “right to be forgotten”

You may obtain from Tacha the erasure of the personal data that concerns you when one of the following circumstances occurs: it is not necessary in relation to the purposes for which it was collected or processed; you withdraw consent and processing is not based on another legal processing; you oppose processing and other legitimate reasons for processing do not prevail; it has been processed illicitly.

What is the right to elimination of photos and videos on the internet?

With this right you can request the cancellation of photos and videos on the internet that we have uploaded without your consent, since both hold the consideration of personal data.

To do this, you must prove your identity, indicating the links where the videos and photos appear, requesting, therefore, the draft of them.

You can request the right of elimination of all videos on the internet, by sending an email to info@tachabeauty.com or by sending a letter to TACHA BEAUTY & WELLNESS, S.L, C/ Ochandiano nº 35. 28.023. El Plantío.

What is the right to restrict processing?

This right allows you to request that TACHA suspends the processing of data when:

  • The accuracy of the personal data is contested whilst the same accuracy of that personal data is verified by us.
  • You have exercised your right of opposition to the processing of data, while verifying if the legitimate reasons of TACHA prevail over yours.
  • Request that TACHA retains your personal data when:
    • You consider that the processing of your data is illegal, and you oppose the erasure of your data and request instead the limitation of its use instead.
    • We no longer need the data for the purposes of the processing, but the interested party does need them for the formulation, exercise or defence of claims.

When you have obtained the limitation of the processing according to this section, we shall inform you before the lifting of the aforementioned limitation.

What is the right to data portability?

You can receive your personal data in a structured format, in common use and machine readable, and be able to transmit them to another data controller as long as this is technically possible.

Where can I make a complaint if I believe that my data is not processed correctly?

Remember that if you think that your data is not processed correctly by TACHA, you may send an e-mail to info@tachabeauty.com or to the respective data protection authority, which is AEPD in Spain www.agpd.es

Security and update of your personal data

With the aim of safeguarding the security of your personal data, we would like to inform you that TACHA CENTRO DE ESTETICA & PELUQUERIA S.L, has adopted all the necessary technical and organizational measures to guarantee the security of personal data provided. This is to avoid alteration, loss and/or unauthorized processing or access, as required by the regulations, although absolute security does not exist.

In order for us to keep your personal data updated, it is important that you inform us whenever there is any change in it.

CONFIDENTIALITY

TACHA CENTRO DE ESTETICA & PELUQUERIA S.L, would like to inform you that your data shall be treated with the utmost vigor and confidentiality by all personnel involved in any of the processing phases. We shall not give or communicate your data to any third party, except in the cases provided by law, or unless the interested party has authorized us to do so.